Privacy policy

Last Updated: September 21, 2026

KiiDS.SHOP operates this store and website, including all associated information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (“Services”). KiiDS.SHOP is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit us, utilize our Services, make a purchase or other transaction through the Services, or otherwise communicate with us. To the extent there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, and disclosure of your personal information, this Privacy Policy shall govern.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be associated with you or another person. Personal information does not include information that is collected anonymously or that has been anonymized in such a manner that it can no longer identify you or be reasonably associated with you. Depending on how you interact with the Services, your location, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from them:

• Contact Information including your name, address, billing address, shipping address, telephone number, and email address.
• Financial Information including credit card numbers, debit card numbers, and financial account information, payment card details, financial account details, transaction details, method and confirmation of payment, and other payment data.
• Account Information including your username, password, security questions, preferences, and settings.
• Transaction Information including items you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.
• Communications with Us including information you provide in communications with us, such as when submitting a customer support request.
• Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage Information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from You including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically Through Services including data from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies;
• From Our Service Providers including instances where we engage them to enable certain technologies and where they collect or process your personal information on our behalf;
• From Our Partners or Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• To provide, customize, and improve the Services. We use your personal information to provide the Services, including fulfilling our contract with you, processing your payments, fulfilling your orders, remembering your preferences and items you are interested in, sending you notifications regarding your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, securing shipments, facilitating any returns and exchanges, enabling the publication of reviews, and creating a personalized shopping experience for you, such as recommending products related to your purchases. This may also include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional notifications via email, text message, or postal mail, and displaying online advertisements for products or services within the Services or on other websites, including those based on items you have previously purchased or added to your cart and other activities within the Services.
• Security and Fraud Prevention. We use your personal information to verify your account, to ensure a secure payment and shopping experience, to detect, investigate, or take measures regarding potential fraudulent, unlawful, dangerous, or harmful activities, to protect public safety, and to secure our services. If you choose to use the Services and register for an account, you are responsible for securely maintaining the data to your account. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.
• Communication with You. We use your personal information to provide customer support, to respond to you promptly, provide you with effective service, and maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable laws or to respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or actual litigation, or other dispute resolution proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. Such circumstances may include the following:

• With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners who provide you with marketing and advertising services. We use Shopify, for example, to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to instruct us not to share your information and not to show you targeted advertising and marketing based on your online activity across different merchants and websites.
• When you instruct us to disclose certain information to third parties, or request or authorize us to do so, such as for the purpose of sending products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction, such as a merger or bankruptcy, to fulfill any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

Services are hosted by Shopify, which collects and processes personal data regarding your access to and use of the Services in order to provide and improve these Services. Information you submit to the Services will be transferred and shared with Shopify, as well as with third parties, which may be located in countries other than your country of residence, in order to provide and improve these Services. In addition, to help protect, develop, and improve our business, we use certain enhanced Shopify features that include data and information obtained from your interactions with our Store, together with other merchants and with Shopify. Shopify may use personal data collected about your interactions with our store, together with other merchants and with Shopify, to provide these enhanced features. In such circumstances, Shopify is responsible for processing your personal data, including responses to your requests to exercise your rights regarding the use of your personal data for these purposes. To learn more about how Shopify uses your personal data and your rights, you can visit Shopify’s Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal data here Link to Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you click on links to sites that are not affiliated with or controlled by us, you should review their privacy policies and security practices and other terms and conditions. We do not warrant or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information contained therein. Information you provide on public or semi-public places, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of such third-party platforms without restriction as to its use by us or by a third party. The inclusion of such links does not imply any endorsement of the content on such platforms or their owners or operators, except as expressly stated in the Services.

Data Regarding Children

The Services are not intended for use by children and we do not knowingly collect any personal data from children under the age of majority in your jurisdiction. If you are a parent or legal guardian of a child who has provided us with their personal data, you may contact us using the contact information below to request its deletion. As of the effective date of these Privacy Policies, we have no actual knowledge of "sharing" or "selling" (as defined by applicable law) personal data of persons under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” Any information you transmit to us, in addition, may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal data depends on various factors, such as whether we need the information to manage your account, provide Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Options

Depending on your location, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may only apply in certain circumstances, and we may deny your request in accordance with the law.

• Right of Access/Knowledge. You may have the right to request access to personal information we hold about you.
• Right to Erasure. You may have the right to request the deletion of personal information we hold about you.
• Right to Rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to Portability. Under certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transmit it to a third party.
• Managing Communication Preferences. We may send you promotional emails, and you can unsubscribe from them at any time by using the unsubscribe option displayed within them. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or your orders.

You may exercise any of these rights as provided in the Services, or you may contact us using the contact details set forth below. To learn more about how Shopify uses your personal information, and about all of your potential rights, including rights related to data processed by Shopify, you may visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests in a manner permitted or required by applicable law. In accordance with applicable laws, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before accepting such a request, we will require proof that you have authorized the agent to act on your behalf, and we may need to directly verify your identity. We will respond to your request in a timely manner, as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details set forth below. Depending on your location, you have the right to appeal our decision by contacting us using the contact details set forth below or by submitting a complaint to your local data protection authority. A list of supervisory authorities responsible for data protection in the EEA can be found here.

International Transfers

Please note that your personal information may be transferred, stored, and processed outside of the country in which you reside.

If we transfer your personal information outside of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice in accordance with applicable law.

Contact

If you have any questions regarding our privacy practices or these Privacy Policies, or if you wish to exercise any of your rights, please call +44 7488 818794, email us at info@kiids.shop or contact us at Datatip, s.r.o., Alzbetina 30, 040 01 Kosice, Slovakia For the purposes of applicable data protection laws, we are the controller of your personal data.